Brig Simplon Tourismus - More engagement thanks to gamification

Wander Rosswald - Bortelhütte_4-7

Brig Simplon Tourismus AG is a marketing and sales organisation responsible for promoting tourism in the region. Brig Simplon Tourismus AG is owned by the municipalities of Brig-Glis, Ried-Brig, Termen, Simplon and Zwischbergen.

brig-simplon.ch

Challenges

The client wanted to develop an attractive and fresh marketing strategy for the Brig-Simplon region. The aim was to increase the level of interaction with the target audience and thus improve awareness of the offers.

Solutions

Together with the client, Chili Digital AG developed a comprehensive digital marketing strategy in several stages and implemented several online marketing campaigns.

The first focussed on the topic of ‘Winter in Brig’. Gamification in the form of a competition and meta-campaign resulted in a successful lead generation campaign.

Our software developer, Jamie van der Heiden, has also programmed another gamification element in the form of an interactive map for a multi-day hut hike. 

Other digital marketing campaigns via Meta and Google Ads etc. as well as email marketing were particularly successful in terms of lead generation. Some of the campaigns were also linked to feedback surveys to strengthen customer loyalty as well as Meta and Google Ads. 

Communication was automated with workflows.

 

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Brig Winter-Gewinnspiel
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Silvio Burgener

CEO, Brig Simplon Tourismus AG

Together with Chili Digital AG, we are able to advance the digitalisation of the Brig Simplon tourism region. Our aim is to utilise the data sensibly to create added value for guests and the tourism region. Thanks to target group-orientated online campaigns, we can generate high-quality leads and build important customer relationships through attractive workflows and active management of the CRM HubSpot. The Chili Digital team helps us to develop and implement suitable highlights for the measures. For example, the implementation of the card module, which leads to an increase in attention span and thus helps us to generate more leads. We were able to celebrate our first successes and are looking forward to implementing further campaigns and projects with Chili Digital AG.